Frequently Asked Questions

Currently, Garnox ships only within the United States. International shipping is not available at this time.

We offer a wide selection of hardware and garden essentials, including hand tools, power tools, garden equipment, outdoor storage solutions, and maintenance tools. Each product is designed for durability, reliability, and performance.

Browse our category, add the items you need to your cart, and complete your purchase through our secure online checkout.

We provide free standard shipping on all orders within the United States.

  • Handling time: 1–2 business days
  • Transit time: 5–7 business days
    Most orders are delivered within 6–9 business days from the date of purchase.

If tracking details don’t update within 48 hours of shipment, reach out to our support team. We will investigate the issue and provide assistance promptly.

Yes. Orders can be canceled for a full refund as long as they have not shipped. Contact our support team immediately at support@garnox.com or via our 24/7 live chat.

Notify us within 30 days of delivery if your order is damaged or incorrect. We will arrange a replacement or issue a refund based on your preference.

All returns are handled through mail. Contact our team at support@garnox.com or via live chat, and we will guide you through the return process and provide instructions.

No. Garnox does not charge any restocking fees. All returns are processed fairly with no hidden costs.